Contact information

Contact Information

Thank you for shopping with Jerseaux. If you have questions about an order, product, shipping, returns, or anything else related to your purchase, we're happy to help.

Customer Support

Jerseaux
Email: jerseaux@gmail.com
Website: jerseaux.com

For questions regarding an existing order, please include your order number in your message so we can assist you as quickly as possible.

You may also contact us through the contact options available on our website.

Order Issues

If you receive an item that is damaged, defective, misprinted, or incorrect, please contact us at jerseaux@gmail.com and include your order number, a description of the issue, and clear photographs when applicable.

Please do not mail products to Jerseaux or to an address shown on your shipping package without first contacting us and receiving return instructions.

Response Times

We aim to respond to customer inquiries as soon as reasonably possible. Response times may be longer during weekends, holidays, product launches, or periods of high order volume.